O.P. Gas Agency, Nirman Vihar, Delhi, LPG - Indane Agency
Non recieptof LPG cylinder on time and phone always busy

Dear sir,

It is my second reminder to yourself regarding the above said complaint. i am really shocked by the untruily, unprofessional and and non sympathetic attitude of the company regarding the redressal of customers grievances at the earliest. why not the Indian Oil take up the matter seriously and with foremost urgency to listen and put the ear on customers plight. i have earlier also brought this so called small problem that the above said Gas Agency do not pick upthe phone and just to get the gas we have to take leave and then go personally and book the gas. After booking also u get after 6-7 days. Toll free No. 1260 for MTNL customers is there but they donot take the booking from that no. I even booked by toll free no on 20-1-08 and my booking no was 100 but till yesterday i didnot recieve the gas. now the authorities will be kind enough to tell me how to proceed further and should i approach Consumer Court for this petty issue. Why not the Indane/ Indian Oil fix the responsibility on O.P. Gas Agency for their High headedness and non cooperation. why these persons not try to listen and understand the problems and when the question comes for the customers facilities and satisfaction they simply keep quiet, and most surprisingly the indian oil/ indane also do not bother to look inthe customers grievance. please do the needful and acknowledge.

Company: O.P. Gas Agency, Nirman Vihar, Delhi, LPG - Indane Agency
Country: India

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