Original Tasco 30 Power Telescope With Table Top Tripod
Product Out of Stock But No Refund Made

In Rediff Shopping, My order no 5333819 dated 22-Apr-09 amounting Rs.399/- has been cancelled with reasons Out of Stock.

I have sent enough mails to rediff, Initially Mr. Prashant from Rediff has replied that the amount was already refunded and asked me to check with my bankers.

I have requested through mail to give the details of the transaction (Transaction Id, Date of Transaction, etc) since my bankers are asking the same. Mr. Prashant was given the same reply without any change.

Again I have sent a query through Customer Care and given a complaint on Mr. Prashant but the same guy is again replying to me that refund will be made within 4 to 5 days again but not happened so. I don't know what happen to Rediff. Whether they are running out of money due to economic crisis?

Rediff is not at all listening to customer queries and they are managing quiet well to grab the money from us.

Some key points about it

1. They are not showing any details of the vendor in our "Track My Order" page

2. They are not showing the Shipping charges in the same page

3. They are not showing the transactions which we made in any of the links

4. They are not showing status of the refunds made anywhere in the site

5. Even if they refund the amount, it may take more than a month and so earning good interest from our money

Considering the above points, I request you all dont make any more purchase from Rediff Shopping and forward this complaint page to everyone you know. Let us create awareness among the people around us. Atleast we can save them from losing money like us.

Regards,

Arul Prakash D.

Chennai.

Company: Original Tasco 30 Power Telescope With Table Top Tripod
Country: India

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