Panjab National Bank & HDFC Bank
Cash not dispensed in ATM

Dear Sir/Madam,

I Akhilesh Kumar Mishra have saving account in State Bank of India, Branch Khopoli, Raigad, Maharasthra Branch (account no. 11339633325), on 01/07 at 5.30 P.M. I went to withdraw a some of Rs.15000/- from Panjab National bank Khopoli branch ATM witth my SBI ATM card, I entered the amount but cash not dispensed in ATM and Rs.-15000 (Rupees Fifteen Thousand) debited from my account I checked account status in SBI ATM today morning and found rupees fifteen thousand as ATM withdrawal on 01/07. I have given my Bank pass book and statement details to KHOPOLI branch office with written application.

Today I have given online complaint to SBI customer care service my complaint Ticket no. CC- 1246525715796 Please check all the details and arrange to credit the money in my account as soon as possible.

In second case at HDFC Bank Shilphata Khopoli Raigad ATM on 17/06 when I was trying to withdraw Rupees Ten Thousand with my SBI ATM card the amount debited from my account but Cash not dispensed in ATM, I have given complaint to SBI customer service. My Complaint Ticket Number was: CC-1245257831953, still I am waiting for response. & yesterday again same problem with Panjab National bank Khopoli ATM.

In future I will not use any other bank ATM even I can surrender my ATM card as it is giving problem repeatedly. My twenty five thousand rupees is blocked due to this ATM problem.

Therefore I request you to look in to the matter seriously and resolve my problem as soon as possible because as it causes a lot of physical effort. It can also cause of the problems for me as I have issued some cheques which may bounce because of lack of funds in my account.

Amount of rupees twenty five thousand is a big amount for me and I am facing a lot of problem due to these unauthorized debits.

Please look at my both the complaints Ticket nos. as Following

1. : CC-1245257831953 Regarding HDFC Khopoli ATM problem on 17/06.

2. : CC-1246525715796 Regarding Panjab National Bank Khopoli ATM problem on 01/07

** Written application given in both the cases to SBI Khopoli, Raigad, Maharasthra Branch Manager

Thanks & Regards

Akhilesh Kumar Mishra

Company: Panjab National Bank & HDFC Bank
Country: India

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