Passport
Delay in Passport

Sir,

I have applied for passport renewal on 12th May. I was told that as per law, passport will be given within 60 days. But till date (31 Aug), I do not have any idea about the passport.

Police verification was done exactly 1month after the application date. And within a week, police report was sent to RPO Hyderabad. When I tried checking the status online (passportstatus.nic.in), it kept showing the status as "Police report not yet received" even after one month from the verification.

Sometime end of July I checked the status and was excited to see that "passport will be dispatched on 6th Aug".

Even on 20th aug the status was showing the same date. Then I tried calling all different phone nos mentioned on the site

1. Sh. A.T.Murthy, Deputy Passport Officer (Phone No. : 040 - 27806657)

2. Tele Enquiry: (040) 27708888

3. Shri G. Srinivas, I.F.S, Regional Passport Officer, Kummaraguda, Secunderabad : 27704646, 27704747, 27704689

But no one ever bothered to pick the phone. Finally I had to call up the PUBLIC RELATIONS OFFICER (PUBLIC GRIEVANCES) on 011-23384519, 011-23384497, where I was asked to fax my complaint at 011-23384461 & send the same as email to grv.jscpv@mea.gov.in.

Suddenly on 24th of Aug the passport status website shows the status as "Passport has been granted and is expected to dispatch on 28th". On 28th I again called up the PRO (Public Grievances) - delhi phone no. & asked the status. I was told that for any passport renewal, 2.5 to 3 months is a normal time which a person should wait. when I told them that as per RPO Hyderabad, its 45 to 60 days is the time period a passport should be issued, I got a reply saying its just to convincing the people.

Today is 31st Aug (111 days from date of application), but toll now i do not have any status on if I am ever going to get the passport.

I am not sure if this is a way to force you to go through agents & benefit them.

Company: Passport
Country: India

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