Aircel
Dissatisfaction of Services
- 05-28-2009
- 148
I Bought a new Aircel Connection 9716006226 on 13th of May. It was supposed to get activated in 24hours but it took 48hours for it to get activated.
A few Days later we request to activate GPRS and the customer care gave us a request number but till date nothing has been done.
A person from Verification called me and I was told that during verification they found that no such person stays with this name at this premises. For your knowledge i am staying at present address i.e BL-133 `L' Block Hari Nagar since last 26 years and well known resident of this area.
From 26th May my phone is showing `Inactive Sim'.I tried to contact customer care but the call failed. I tried other numbers but couldn`t get through. I contacted Aircel stores at Jailroad and i was assured by Mr. Rahul yesterdat that it will be activated by tomorrow. It is now 3 days the sim in inactive.
Company: Aircel
Country: India