Aircel
Rude Behaviour/Threatening

From the day I bought Aircel prepaid sim, I constantly receive calls form customer care regarding activating dialer/caller tones, I have told the many times that I am not interested but despite of that, again on 12th august at 13:26 I received a call from Aircel Customer Care office, for first first few seconds of that call I could not understand what they were saying because the caller was laughing and joking with someone behind, I hung up the call and again at 13:30 they called again and the caller again in a laughing and funny tone said that the call I just received was from his friend and He himself has gone to drink water and asked if I would like a caller/dialer tone, so I told him that pls stop doing this stupidity, since I have told u many times before that I am not interested, I hung up the phone again and again after like 2 seconds he called again and starting asking me where I am from and why I do not require a dialer/caller tone, I told him that It is my decision whether or not I want one or not and I told him again in a steady voice that stop calling me ones n for all and I hung up, after 2 second again I received a call from them and the caller this time starts to threaten me, He asks me where I am calling from so He can come see me (In hindi he said "tu kahan se bol raha hai yeh bata, phir mein bataoonga tujhe") after hearing that I lost my temper and said back few words and I told him that I will put my number on DND list so he won't be able to bother again to which He laughed and some other voices coming from behind laughed too n so I hung up and call the customer care and told them to put my number on DND, which they told me will take 45 days, and I requested them to write down my complaint of the calls which I just received from them which was rude and threatening, to which they replied to go to their site and make a complaint their. I do not see any section on their site regarding making complaints therefore I am making this complaint here and I hope that concerned authorities takes the appropriate steps on this complaint.

Jasjeet Singh

9808159345

Company: Aircel
Country: India

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