Aircel
Deduct balance witout any reasonable reason

This is mayuri bansal from agra. I am a user of aircel network. I have a complaint related to deduction of balance without any reasonable reason. They activate caller tune on my number without my permisson and without informing me, afterthat they deduct balance from my account as caller tune charges. my complaint is about why they activate caller tune on my number without my permission and afterthat they deduct balance from my account for this. Regarding this i also file a complaint to costumer care but never get fair response from them. this will happen again and again with me. i filed a complaint 3 time regarding deduction of balance for caller tune to customer care service they always say a single word that is "sorry" but never refund or debit my balance. They never make satisfied me. I am really disappointed from aircel network and their customer service. Please help me out.

Company: Aircel
Country: India

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