Aircel
CHARGED FOR NO SERVICES
- 09-14-2009
- 272
Dear Sir,
This is in accordance to the negligence on the part of SERVICE PROMISING TO PROVIDE STATE OF ART NETWORK.. Aircel is taking costomer for a ride, taking for GRANTED.
I have taken new connection of AIRCEL ON 9THOF SEPTEMBER.. And immediately recharged with necessary balance for the INTERNET SERVICES.. since there is lot of decco written about its NETWORK AND SERVICE PROVISION... AIRCEL FAILED TO SERVE ANYTHING GREAT PROMISED ACCORDINGLY..
i lodged complaints for nearly 40 times for GPRS CONNECTION, SETTINGS..BUT there is nothing done considerably till 5 days.. all the work, jobs related to INTERNET HAS BEEN stalled causing loss and waste of time..
My complaint No. are 805165292 and 1800347563 . Moreover my IVRS speak option to the CUSTOMER CARE HAS BEEN WITHDRAWN and unable to speak to the customer for further enquiries.
Hence resulting in to GREAT TIME LOSS, MENTAL AGONY, UNNECSSARY HOLD FOR LONG DURATION, PROMISING TO RESTORE THE SERVICES TOOK LONG TIME MORE THAN 5 DAYS..
CHARGED FOR NO SERVICES...
HENCE, i humbly request the appropriate authorities for necessary action and timely help
and early action.please tohear you at an earliest
Company: Aircel
Country: India