Aircel
Unwanted Subscriptions

Sir/mam,

I

had got a message on my no. (9716907527) 23rd november at 6.30PM. The

message was&-quot; Hot and happenning friends are waiting just for

your call. Dial 570001. No call charges applicable. And enjoy ur life

with ne frds&quot". I called at 570001 and follow the voice

instruction i.e for hindi press1 and for english press2. I press 2.

Then the instruction given was to subscribe to frds zone with monthly

charge of rs30 press1. I immediately disconnected the call without

pressing any button. Then on 24th november at 1.43AM, i got a msg that

thanks for subscribing frds zone and 30rs was deducted from my account, I hadn't subscribed it at all.

In that msg it was written that to unsubscribe dial 570001 (tol free). I

call at 6.30am and by following the voice instruction i unsubscribed it

for which i had got the confirmation msg also.

Then the same day

i.e, on 24th at 3.52PM I again received a msg that thanks for

subscribed to frds zone service. And again 30rs deducted from my

account. This time i had not even call the no. 570001 or any such no.

So a total of 60rs have been deducted from my account.

I had called at customer care but no action is being taken till now.

Plz help.

Company: Aircel
Country: India

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