Perfect Service Centre, Okhla
Cheating Customers

Sir, Around mid-Feb 09 I called up Just Dial to find a Godrej Repair company to replace a Baffle Tray which had cracked. Around 10 vendor reps called and I selected Perfect Service Centre, #D-10/4 Phase 2, Okhla Industrial Area, Okhla Industrial Estate, Delhi-110020, Phone: 011-40547637, Mobile: 93-504-77607. Their service engineer (Shakeel 99-907-21950) installed a defective tray and charged me Rs 1, 250/- (850/- for the tray, 250/- installation and 150/- for home service). On 2 Mar 09 after repeated calls, he came and took the tray promising to replace it and has not been heard from since. The Company (Mobile: 93-504-77607) has stopped responding to my calls. Please let me know how can I take this complaint to the Consumer Court. Do I need to file an FIR? I have their receipt in original. Thank you, Ashutosh

Company: Perfect Service Centre, Okhla
Country: India

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