Personal
Airtel Network issue - Complaint not addressed

Hi,

I have been facing lot of network issue with Airtel and my calls get disconnected every moment. My network level is 1 or 2 in the House. I am residing in Mahalakshmi Layout, Bangalore and within the city it shocking to have such poor network. I registered a complaint on 11th June 09 and the airtel guys told me that they will revert with a solution by 24th June 09 and they also promised me the network bonus for the looses. But till today they have not addressed my problem and I met Indu on 27th June 09 from the Airtel out let in Navarag, Bangalore, she told me not to pay the Airtel bill until the network issue is resolved as well they provide me the network bonus. Hence based on the guidance from Airtel out let in Navarag, Bangalore I have not paid the Airtel bill of July 09 and August 09. I have called 121 several times and every time I call them they say that the status is open.

I am totally unhappy with the way Airtel is neglecting costumer problems and their carelessness for the same. Request the officials to take strict action on the same and provide me with the solution.

Regards,

Utpal.

Company: Personal
Country: India

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