Personal
MTNL broadband disconnects

Since 1 Month i am using MTNL Broadband at home... i took a plan which has a speed of 512 kpbs... i got the speed and worked fine for me but from last15 days I was not able to use my internet as it frequently disconnects while using, my download speed reduced to 12Kbps only adn at times i dont even get the internet facility... i made many complaint. Even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem... In the initial days i was downloading on 50 Kbps which should be 512 atleast or not less that 150 kbps and suddenly what happen... i want to complaint this to the higher ranked officer... coz MTNL guys dont know here how to maintain their systems.my complaint no. is 64100224

Please do the needful as from the past 15 days i am tired of complaining.

Company: Personal
Country: India
State: Delhi

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