Philips- 29PT3223/69R
PHILIP 29"TV not repaired in last 6 months in AMC and after repl. of picture tube

My 29"TV Picture tube got out of order @ 6 months back and it got replaced through Philips service centre at Bhopal (MP). AMC was also got done. Immediately after repair (in 2 days), on start all the time, TV got blank and could get picture only after operating start button 10-12 times for about 5". After repairs, on getting delivery, it was found that it is not operating through remote and horiz.lines were appearing on screen. Even, 2 remotes handed over for repairs were not returned. As on date TV fault of start by remote is not rectified. In the process, @ 50 calls have been made to service centre and service engineer, personally had to collect TV due to abnormal delay in delivery, 2 times TV has been taken to the service centre and service engineer visited my place 6 times for repairs. The TV is practically under repair for the last 6 months. I could bear it because I have 3 Philips TV of 29".25" n 21". My experience of Philips TV is that it is a good product with very bad remote instrument and worse after sales service. Some thing is required to be done in this direction for the satisfaction of the customer who has patronised all most all Philis products.

Company: Philips- 29PT3223/69R
Country: India

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