Philips 5.1 music system
Regarding no response for service of product which is still under warranty

I have registered a service complaint (compliant no 148595) in Alap service centre in November'2009 which is an authorised serivce centre of Philips India in Ahmedabad. At that time they told me that they are not having the accessory to replace it and they have to order in philips for that which will come within 7 working days, after two weeks when i didn't get their call i approach their service centre and i was shocked to hear that the accessory was still not available with them they assure me that within 3-4 days my problem will be resolved and since from there they were just keep me assuring but till now my problem is still unsolved.

If this forum really works for suffering customers than pls help me, as this is totally a case of cheating from such a reputed brand.

Company: Philips 5.1 music system
Country: India

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