Philips
TV not repair in 15 days

I purchase a PHILIPS TV and I face some problem in 08.10.08 so I called to customer care and he commit me that, within 48 hrs It will be attended by mechnic and after that comment I called a lot (around 50 times) to PHILIPS customer care but they are giving me false commitment again by again but no one come to me and attend my problem, One day Mr Rajesh called me and saying me that today in between 5 to 7 anyone will be there and attend your problem so I take leave from my office but no one came to me. One day anyone called me and ask me to come within 15 minutes but no one come to me. In fact one call attendent was saying to me that our mechanic go to your home and you give the response that thare is no electricity power in my home, it was totally false statement, neither no one come to me nor I give any response like this because I have 24 hr backup in my hope. Still I am suffering a lot. The poor compony PHILIPS.Never I will purchase any PHILIPS product, in fact never i will suggest to purchase any PHILIPS product.

Company: Philips
Country: India

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