Philips CTV 29" 29PT5016
Defective TV

Sir,

I had purchased a 29" modle 29 PT 5016 colour TV from M/S Sangam Electronics, Sector 18, NOIDA on 07 Jul 07.

The TV became defective in 2 months time with burning of some components and stopped functioning. After the complaint the TV was taken for repair and made functional in Aug/Sep 07.

The TV however again started troubling with the screen going blank for a few seconds before the picture reappeared. The frequency and the duration steadily kept on increasing and another complaint was lodged on 06 Jul 08 just prior to the expiry of warranty vide complaint registration No 35496000011657. Although the complaint was attended promptly within 24 hours, the defect ths not been rectified. Subsequent reminders made thereafter have not yet yielded any results. Request issue suitable directions for suitable action.

Thanking you,

Yours faithfully

Colonel Sanjay Srivastava

Company: Philips CTV 29" 29PT5016
Country: India

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