Philips India
Problem In LCD Tv

I bought a 32" LCD television on 05/04 (MDL SRL NO CQA1A0811005037) from Harmony house Kolkata. I brought the same to Haldia where I am staying. After installation I observed that an audio signal is not appearing in a Japanese channel. I immediately lodged a complaint in Philips internet complains box and paralally I asked local Philips service centre for the same. The same signal is easily appearing in Sonly 32" LCD tv which is parallay connected with my cable line. This incident has checked and inspected by Phillips technical people. They have tried to upgrade their software but failed. They have changed my TV set but the problem not resolved. I asked philips to to give me a compensation, becuase philips is not advertising that they have a technical problem regarding frequency, but they are not providing me the same. I also mailed them several times for clearing this issue but they are ignoring the same.

Hence I Compel to lodge the complain in open forum.

Company: Philips India
Country: India

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