Philips India Ltd
Not repairing TV - worst service!

I purchased a philips home theater system MODEL HTS 3090 from philips arena, mp nagar, bhopal on 04/07. serial no. of the system is KN IA 0651006004 . from the day one it is giving problems like skipping, not reading disc, bad disc etc, . when i contacted the service centre people, they had come and cleansed the lens . but there is no improvement. finally i registered a complaint with philips arena on dtd. 06/01 complaint no.15521. again two times company the company technician come and cleansed the lens on dt 17/02. finally he changed the lens of the system on 20/02. this also does not give any relief. still the system is giving the same problem. on 07/03 i was told that my system will be replaced with new one after preparing TECHNICAL REPORT (TR).the concerned persons of service centre are mr. chandresh (mobile no: 9826655110) and mr. kailash maithil (mobile no. 09826646722)

i don't know when my problem will be solved . i don't think that i did a big mistake by purchasing a philips product. once upon a time the company was very trusted one.

Company: Philips India Ltd
Country: India

  <     >