Philips monitor
Harassment, unwilling to help

I have a 17 inch philips monitor bought on 2005.the serial no is cx000434532308. the warranty period has expired.i am having some problems with it as the monitor is turning black and the brightness is fluctuating constantly, as a result i am unable to work.i had called the local service centre for servicing but i was told that servicing of monitors are done in the salt lake service centre only.so i had to call at the salt lake centre (03323595969) for help.i was told that an engineer would be sent the next day.but noboday came.i called again and had the same result.in tha last 7 days i had to call at least 12 times with no result.the customer service rep also hung up the phone 3 times and misbehaved. i asked for the no. to complain as i had no other option.but ii was denied the no. so i am compelled to post an open complain here.

Company: Philips monitor
Country: India

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