Plug2Surf
Bad customer care
- 06-03-2009
- 146
Dear sir,
I have recently purchased a plug2surf connection. I have been told that first two months is free and after than 799 per month unlimited usage. That time itself i saw the plan name was unlimited 1099. I asked dealer and he told that plan have reduced cost and it is having 799 rent only. I enquired customer care and got same confirmation.
But when bill came it 1099 as rent. I dont want to pay such bill.
I am planning to drop the connection and go for other serivce provider.
Why your dealer and customer care is cheating people?
I brought this from a dealer in Balarapuram, Thiruvanthapuram, Kerala
Company: Plug2Surf
Country: India