Aircel prepaid
Very Bad Service, No transparency

I was using Aircel no. 97169-26887. After 15-20 days of use, it just stopped working (incoming and outgoing) without any prior notice as to why. I guessed may be it is due to low balance. I went Aircel's Outlet. The Salesperson put in Rs. 150 which was confirmed then, but still I couldn't make or recieve calls. I was told that my number was barred, due to televerification failure. I never recieved any call from them, and despite that they bar my (consumer's) commodity, this is sheer stealing money and time.

And the GREAT Salesperson never told me that before recharging a 150 Rupees on it.

I was given a complaint number and told I will receive a Tele-verfication call within 7 Days, which never occured. Infuriated I called Customer Care, and a simple reply, "We've forwarded your complaint"... I mean so simple for them, but losses for me as my important contacts couldn't call. Finally I called Nodal Officer, some assistant picks up and says again to wait 7 days... Oh God... So slow... just to make a call... what a Hell of a Company... I had another new number 97165-28178, for which too, till now no tele-verifcation call came... will it be barred too?? I am apprehending.

Anyways I never received any call and number has revived to work again... but do you believe it, Rs 150.00 that I recharged... ain't there...!!! Again STEALING... AIRCEL you're behaving as THIEVES, SHAME ON YOU... You ain't having ' Customer Care' you must be quoted " Customer, DARE? "

Please take care..of my recharges, Barring of numbers... and also of your Network... or else I Will stop using your 'Service', take it personal issue to propagate your defamation and see you in the Consumer Court.

Company: Aircel prepaid
Country: India

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