Aircel Telecom
Unwanted Subscription

Sir,

I have got a message from aircel mobile service provider on 23 Nov. The msg was- "Hot and Happening Friends Are just for your call. Dial 570001.No call charges applicable. So, Enjoy life with New friends."

I called at 570001 on 23rd November. I follow the voice instruction i.e, for hindi press 1, I press 1, then instrution was for subscribing to friend zone service press 1, charges 30rs per month, I didn't press it and immediately disconneted the call, Then on 24th Novemper, at about 5.30AM I got a msg thanks for subscribing frds zone service, and 30rs was deducted from my account. I had not subscribed it but then also it automatically subscribed. In that msg it was wrriten that for unsubscribing plz dial 57001 (toll free), I immediately unsubscribed this service by following voice instruction. I have got the confirmation msg also that frd zone has been unsubscribed. Then On 24th november, at 3.30PM I again received a msg thanks for subscribing frd zone service and 30rs. again deducted from my account. This time I had not even call the number570001.

I have complained about this in customer care but no action is being taken.

Plz Help.

Thank You.

Pawan Kumar Pandit.

Mb.-9716907527

Company: Aircel Telecom
Country: India

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