Air conditioner
BAD QULITY, NOT REPLACING EVEN TAKING EXTRA PAYMENT

We purchased a2 ton ac, model no AW-QKA ON 26/05 from M/S RATAN AGARWAL & SONS, KANPUR.This ac had not worked since date of installation and first complaint was lodged on 14.07.2008and BP NO was allotted-8407850323.On repeated persuasion the company have not paid any heed to your complaint up to June. In June the company had informed the the model purchased is not in stock so pl pay Rs.1800/- the difference of cost of new model. Rs. 1800/- was paid by bank draft no 622643 dt. 18-06.drawn on SBI, Lucknow. But inspite of said payment new AC has not been supplied till date. The officers of the company at KANPUR, LUCKNOW & DELHI have not lisning. Under compulsion we have sent a legal notice to the dealer as well as to company on 01-09. Now we are planning to move cosumer forum and to file a creminal case against the MD of the company.

Company: Air conditioner
Country: India

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