Air conditioner, Voltas
Faulty AC, request replacement

I have purchased one Voltas AC 1T from Voltas dealer in July last year. After installation it was noticed that the remote was not functioning due to some fault in the AC pannel. Technician removed the pannel and replaced it after a week. Then it was found that the swing was not working, again it was corrected. Since its purchase I have to call Voltas Service centre several times as it keeps on developing problem after problem, one after another. This year again after servicing, there developed some problem. Technician (Mr. Ramjanam) took the MCB for repair. Its more then one month the MCB ccould not repaired or replaced. The whole summer, we have to suffer as if I have wasted my time and money for the comfort I expected to have by purchasing Voltas AC. Several complaints made, Sales executive contacted but the problem could not be solved. I have also sent e-mail complaints to Voltas to replace the faulty AC supplied to me. Nothing has been done by Voltas so far.

Kindly help me to get rid of this problem as it has become a burden on me. In fact, its also reflecting on my family life. Hooping for the best from your side.

A.K. Singh

80, Evergreen Aptt., Sec-7, Dwarka

Company: Air conditioner, Voltas
Country: India

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