Air India
Harrasments

02-09-2009
83

I flew with airIndia on 31st Dec at 21.30 from london Heathrow to New Delhi, Suppose to be in New delhi on 1st jan at 11.15 am, but instead of landing New delhi they took us to Bombay. We have been told that there is not enough fuel for us to wait bcs it will take nearly 2 hrs to get off in New Delhi, as the weather condition are not good. So, We all went there in Bombay at 1300.

There was no one from airindia to apologise or give us any information about what time we are going back.

There was no good food arrangements. The food provided to us was not good enough to eat.

Then, We have been given all the wrong information, We were not geeting the right information about what time we are going back to new delhi.

All our relatives came delhi to pick us, they were waiting there, Nobody knows what time we going back. In that cold weather all our families who came there to pick us they waited there from morning 11 am till night 12 pm.

As we all landed there nearly 11.30 at night.

All this harrasment we had and our familiers. I have some plans for New years day, everything has been ruined.

Iam bit delay to log this complaint, but the reason I have written this complaint is to get the compensation for all the harrasment me and my family have and also Air india's poor customer service.

Thanks

Sukhdeep ahuja

tmsy_ahuja@yahoo.co.uk