Air India
Missing Baggage not returned even after 14 days

Hi My Name is Satya Sanampudi. My wife and kids travelled by Air India from Chicago to Hyderabad on June 14th by AI126. They checked 4 bags in Chicago and received only 3 in Hyderabad.

Lot of bags were missing and my wife filed a complaint at Hyderabad Airport. Even after 13 days, Air India didn't respond about the missing bag. Every time when call them we always get one response. We are enquiring into it and get back to you.

I wonder how much time it takes to enquire about a missing bag. I have to say that Air India is handling the baggage in the most disorganized way. I wish they look into this and take some action quickly.

I will wait for some more time, if nothing happens, I file a police complaint against Air India and going to publish in the local news papers at Hyderabad.

This is the worst service I ever see so far.

Satya Sanampudi

Company: Air India
Country: India

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