Airte
Without any reason Deduction from balance approx. 120 Rs
- 11-16-2008
- 273
Sir,
i am suffering from a problem related to airtel prepaid. i have a airtel prepaid connection with no-9890740433 from maharasthra. Last sanday (9-Nov) i activated GPRSACT service
(14.99 rs/day tarrif). But when i was using the net service, my balance was automatically deducted. On sunday approx 20 rs is deducted from my balance without any reason. i talked with Customer care many times about my this problem, but they were not taking serious, no-one register my complain against this, even more no-one give me satisfied answer, always either they put my call on hold then canceled my call, or said that my personal system is down so call after some time.
Further more 100 rs was again deducted from my balance on next day 10-Nov at morning for downloading the JAVA game from airtel live. But in real i didnot used the airtel live service in whole day. then why balance is deducted. i again made call to Customer care but again the resond was same and it is same again till now...
So i request you to do any action on my problem other wise i am going to consumer court:-
9-Nov Approx 20 Rs &
10-Nov 100 Rs
Please refund my balance...
Company: Airte
Country: India