Airtel &, Univercell
IPhone support
- 10-27-2008
- 251
I bought a IPhone 3G in Univercell Chennai last month. WIthin 2 weeks after buying the phone, I had multiple issues when connecting the Phone to my laptop like phone gets dropped from the Itunes. I couldn't identify this is a Datacable issue becaz it happened intermittently.
I took this to Univercell to confirm & they said Data cable is fine.
After few days, I was not even able to charge my IPhone. Problem here is, there is a single cable for data transfer as well as Charging.
Now the Ultimate thing is, Univercell doesn't know how to support this. After they had few internal discussions, they agreed to replace the cable but they said it would take 15 days approx.
Without this cable, i wouldn't be able to charge or do data transfer. So now i have to switch off my phone till i get the replacement from Univercel.
When i was trying to speak to some one on this, there is no proper support team from Univercell / Airtel / Apple. I was totally frustrated now.
I just wanted to inform everyone, check the support terms before buying Apple in India.
Company: Airtel &, Univercell
Country: India