Airtel
SMS PACK

I recharged of Rs 80 to avail free sms to local and national number. But, even after recharging I was charged Rs 1.50 for national and Rs 1.00 for the local message. Called up the customer services (121) and thrice my call was disconnected. Finally got to speak someone and she kept on on never ending hold. Finally left hope and stopped calling. I am still being charged. It is not the matter of getting charged. But, the surprising things is that the customer service of the Airtel is awful. I am now thinking to changing my service provider as I am not at all happy with Airtel.

Company: Airtel
Country: India
State: West Bengal
City: North 24 Parganas

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