Airtel Blackberry (Kamla Nagar)
Airtel's Blackberry pathetic Service

I bought a Blackberry 8520 (tie up with Airtel) mobile from Airtel Relationship Center, Kamla Nagar (address: Airtel Relationship Centre, UA-28, Bunglow Road, Jawahar Nagar and contact numbers: 011-41530456, 41530457, 9810222588, 9810322011).

It already one week passed they didn't submit my Airtel Perpaid Enrollment Form that's my BB service is not activated. Today I got sms that says "We have no received your Airtel Prepaid Enrollment From. Kindly contact the Airtel Relationship Center or Dealer from where you purchased your Airtel Mobile continued services."

Ms Payal who dealt the BB phone which I bought and also filled the form and handed over to Ms Payal with the documents required (Photo, Pan and Voter ID with signed where it was needed).

Now problem is Airtel's BlackBerry service is activated i.e. not working in my BB cellphone and when I contacted her, what she says, "I will contact in 10 minutes" but she doesn't call me at all. So I myself phoned several times to her but the same reply again (she says - I'm busy with some other customers so I will call in 10 minutes.). As Airtel guys always say the same things to their all customers whey a customer call them. Really it's so pathetic service.

Since I the BlackBerry service is not working on my phone I can't call 7070 (Airtel BlackBerry Customer service).

So with Blackberry services there is no use of this phone it's like a dummy box and they are wasting my time and money both.

Please help me to resolve my problem.

Note: I'll never mind if you ask me to send the mobile number which is being used in my BB phone I will provide you.

Best regards,

Aarti R Kumar

aira.kumar@gmail.com

Phone purchased from:

Airtel Relationship Center, Kamla Nagar (address: Airtel Relationship Centre, UA-28, Bunglow Road, Jawahar Nagar and contact numbers: 011-41530456, 41530457, 9810222588, 9810322011).

Company: Airtel Blackberry (Kamla Nagar)
Country: India

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