Airtel Broadband and Telephone Services
Three Party Conferencing

Dear Sir,

This complaint is regarding my repeated complaints for activating Three party conferencing on my number. I have been calling since feburary for activating the facility. I recieved a call that the facility is activated in the month of feb only and when i tried to use it, its not working. So i called back again and again the same thing happened. Then i called back once again and in that an engineer visited my place, he checked replacing the telephone instruments and finally he said that the fault is not from your side he meant from the customer side. but the fault is from the backend only. He left that day asking to lodge another complaint. So i called again and recieved the request number 18308002 saying that facility will be activated maximum by 5th april. But after that also the facility is not activated. I recieved a call from Mr. Saurabh saying Sorry Sunil JI, this facility cannot be activated on your number as there is some fault at the exchange side, so i asked Mr. Saurabh to please disconnect my telephone as well as DSL connection and take the things from my side. On this Mr. Saurabh asked some of his seniors and told me that now he is putting his best on this and will try to resolve the issue, but please dont go for cancellation.

My airtel customer id number is 14575724

I request the concerned person to please get this service activated on my number or else simply disconnect my number. I have no regrets with anyone.

Please call me on 9818760693

Company: Airtel Broadband and Telephone Services
Country: India

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