Airtel Broadband application
Application fee not refunded

I have applied for a broadband connection on 10/07/09.application no: CH859913

I have not got my connection as yet. The Manager- visited my house and I filled in the application. He was in touch with me over the phone and later on no response. I tried calling his number and it was switched off. I got his new no from the person who came along to my house. When I tried on his new no, he apologized to me and said that there is no feasibility in my area. I then requested him to refund the Rs1000 which he collected as an application fee. He asked me for some reference as he claimed that if he has got more than 3 application in my area, he would process the request. I referred my neighbor and I again waited for one week thinking that he will give me connection.

Due to the delay from Airtel, I was frustrated and phoned the manager saying that I have taken another connection and asked for the refund. He said that he cant give cash, he will have to send it by dd. I agreed for it and waited for one week and later when I tried on his no it says switched off. I am so dissatisfied with the service.

Company: Airtel Broadband application
Country: India

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