Air tel broadband
Unfair billing

I have been paying bills as high as rs.4000/for broad band without any dispute. As a refrence you can check bill number 670086146 and 672142350 dt.18th june., bill no.675152093 dt.18th sept.2009.All bills were paid regularly on due date without any fuss. Ireceived a call from one of your employee suggesting to switch to unlimited download plan costing about Rs.1100.This was somewhere on 10th of Sept. Iconfirmed for the change. Again i got the confirmation on 20th Sept wide complaint no.98817314.Iwas assured that plan was changed to unlimited use. Italked to customer service number of times vide ref.number 106927576 and was again confimed that dispute will be resolved by 3rd Nov.2009.I received no reply. You can now convey your final decision by EMail otherwise i will assume you want me to pay for wrong bills in total disregard to customer complaint which is totally unacceptable to me. Iwill wait for your immidiate reply failing which i will be forced to change the service provider without any payment to AIR TEL

Thanking you

s.k.ahuja

PHONE-45600363, 9810478225

Company: Air tel broadband
Country: India

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