Airtel Broadband
Money not refunded - 3 months (approx)

Hi,

We have applied broadband for our room in my friends name (Kather Meeran) on 28th August. Executive named mr. Arun kumar took Rs.1000/- (Cash) from us on the same day. In the mid of September they said there is no peacbility in our area. We requested to raise for a refund. From the mid of September, we did not get a refund till now. We raised many compaints with customer care, they are calling me and asking about the issue and tell us we will revert to conecerned deaprtment but nobody gives a clear idea. I proived cash to the sales executive but customer care exective told me there is a cheque provided with application. We are not sure where is the problem lies. But till now I did not get my money back. Executive never attend any of my calls. When I contacted the office Telephone number in his visting card, it says "Number not found"

Application No:- TBLR - 004740

Name:- Kather Meeran.

Complaint No:- 26083920 (many complaints logged but i dont have remaining number)

Executive Name:- Arun Kumar (Lead Officer - Sales)

Office Address:-

Bharti Airtel Services Limited

"Arden Fair", 2 & 3 rd Floor,

Next to Corporation Bank, Pai Layout,

Old Madras Road, Bangalore - 560016.

Tel:- 91 80 4147 4008

Email:- v.prakash@airtel.in

I wrote a email to the mail address (v.prakash@airtel.in) but no reply.

Please close this ASAP.

Regards,

Karthikeyan M

Company: Airtel Broadband
Country: India

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