Airtel Broadband connection
Complaint regarding Broadband Connection

I am Prasad, doing job as a Software Engineer. I have applied for Airtel Broadband Internet Connection. One of the agent (named Dilip. his mobile no:9243123231) came to my house and filled the internet connection form and asked my Pan Card xerox copy, passport size photo and collected the money of Rs.500 and he told like 'with in 3 days you will get the connection'. After few days I got a call from him. He told me like 'in your area maximum connection (50 connections) has already been provided, so we can't provide more connection and told like our customer executives will refund the advance money (Rs.500/-). But till this date I didn't received the money. I even called the Airtel Manager also (his name is Prakash. his mobile no: 9902090106). He replied like your money has already sent by courier, but i didn't received till now. This is not the question of refunding my advance money but 'How IRRESPONSIBLE these airtel customer care executives are'. Kindly take this complaint seriously and take necessary action as quick as possible.

The complaint details are quoted below :-

Complaint No : 21833308

SEF NO : 0352428

Regards,

Prasad A

Software Engineer.

Company: Airtel Broadband connection
Country: India

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