Airtel Broadband connection
Excess billing and harassment

I had purchased an Airtel broadband connection on 23/12/08 and my id is 14416734.I have been facing excess billing problems from the very first month under various heads--VAS, Late payment, Reactivation charges. Everytime I have to call the Airtel guys to get the bill corrected but now I am fedup with followups

Ms Richa Sharma (Retention Deptt) 0120--4562816 had last time promised me that if i will clear the bill, she will get all the anomalies corrected but there was no action even after the bill was paid. Now she avoids talking to me

Mr Nitin (Apellate Deptt Airtel) had also promised the same but till date my problem has not been solved.

This has now become a big tension for me. I want Airtel to waive off the overcharging of 700/- and settle the issue once and for all. They shud do it immd before my next payment becomes due on 12th Sept.

Company: Airtel Broadband connection
Country: India

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