Airtel Broadband Internet Connection
Internet Connection

I have been following up with company officials of changing my plan to the lowest internet plan for the last 5-6 months and they have not yet done it. My usage in 1-2hrs every month or less and they give me a bill of Rs. 1000 every month. I have paid them every month on promises that they will change the rate plan to the lowest one. They have not done so. Further I have been rquesting that they change my connection from landline to wifi internet. This also after repeated commitments from their side that the same will get done once the payment is made they have not done yetr. Today I found out that they have not even registered my request for the last six months and they are again following up for payment at the higher rate with promises of change after payment. This is causing extreme harassment to me and my wife. I have been forced to shout at the airtel caller and tell him that he can take his instrument aware. Strong action should be taken against such extremely poor services.

Company: Airtel Broadband Internet Connection
Country: India

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