Airtel Broadband Services
Billing clarification

I am using Airtel broadband service (599/- Rs per month plan with limited download-3GB). I have recieved a bill of 7721/- Rs for a month from 6-May to 6-June, 09. When I asked for the clarification, it is been told from Airtel that it would be charged whenever Modem is ON... irrespective of internet usage. It was not known to me. It was also not communicated to me too. I just want to know how it could be charged when Modem is ON though I am not browsing.

Company: Airtel Broadband Services
Country: India

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