Airtel Broadband Services
Bill recieved even after disconnection

I had owned a Airtel Broadband Connection (Phone Line: 0124-4116951) till June'07, for which i had applied for disconnection thru Airtel Helpline.

But, since Airtel doesnt have a policy of disconnection on thier helpline i kept recieving calls for bill payment till Aug'07. Finally in consulatation with thier agency, "Galaxy"(Following me up for bill payment) i made a full and final payment in Aug'07and dropped a mail to Airtel for disconnection.

Even after doing all this i recieved a call following up for payment in Nov'07 and after calling the Airtel helpline i was informed that my phoneline is finally disconnected.

After all this i recieved a call in Feb'07 from Patiala house court that a court case had been filed against me by Airtel for nonpayment of Bill and i have to attend a hearing in the court for the same.

Again i visited Airtel Customer Care centre and got a confirmation that they have recived mails for dissconnection in August but still i have to pay a bill of Rs. 1200/-

I dont understand if they have recieved confirmation for my dissconnection than why should i pay the amount??

Company: Airtel Broadband Services
Country: India

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