Airtel Broadband Services
Did not receive bill and harrassed

Hi,

I had a Airtel connection with me and i got it disconnected in May and i wrote to the company stating disconnecting the broadband and to take back the instrument and sending someone to take the bill from me. After one month a guy came back from airtel and took the instrument and gave me a reciept for the same and I asked him about the bill and he said another person will come to collect it. Another month passed by and nobody came and instead got a call from some one from high court stating that airtel has pulled a "cheating/fraud" case against me. I was in a state of shock. He gave me a number of some lawyer and i called her she said that the case is due to nonpayment of bill and she asked me if i want to contest it. I said there is no point contesting the case as there is no case as in there was no call from Airtel for the payment of the bill and nobody came from their side to pick the bill and I was willing to pay the bill. She said she cannot do anything about it. I discussed it with a few of my friends and they said it is not from the court as they do not usually call they send a summon i was a little relieved and a few days later i received a call from a recovery agent stating that you have not made the payment and all. I said send some one to collect and he declined.

At last i went to their office and made the payment and told them if they wanted the payment so badly then y in the first place they dint send the bill or someone to pick it up and when i called earlier there was no response from them

Company: Airtel Broadband Services
Country: India

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