Airtel
Airtel prepaid connection

I bought one airtel lifetime prepaid connection in Navi Mumbai, Maharashtra on 27/08/08 after filling the required form and attaching my driving license copy as the identity proof. As the address on my license was of Agra, I have filled my local residence address on the form. My number 9967060212 got activated very next day. After about 10 days I got is recharged with Rs.440/-. Surprisingly during the first week of October, the outgoing and incoming service was barred. When I contacted Airtel, I was informed that they have not received proper identity/address proof from me and I have to submit the same again to their gallery within 15 days. I submitted fresh form with the copy of my passport (with my Local address) at Airtels Chembur Gallery on 22/10/08 and got an assurance that the number will start within 72 hrs. As my mumber did not start as per their assurance, I again visited their gallery on 30/10/08 and got further assurance of 48 hrs., after that I have made numerous calls and visits to their gallery but in vain, 2 days back when I tried to call on the number allotted to me, it was resold to someone else by Airtel. I don’t know where to go with my complaint.

Company: Airtel
Country: India

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