Airtel
Fraudelent cutting of talk time

1. I Major Deepak Joshi had got my airtel prepaid

cellphone recharged for Rs 500 on 13 Dec 08 at 09:52 Hrs . i was given a

talk time value of Rs 443. My transaction id was 127632987. i had Rs 13

balance in my acct and the total was Rs 456 .

2. i was in mumbai and the last call i made was at 1330 hrs for a

duration of 3 mins on 13 Dec 08 and afer that the balance was Rs 453.

then after there was no call made by me and i only received a call at 1610

hrs and the call lasted for 1 min. after i finished that call the balance

displayed to me was RS 95 ONLY.

3. I did not subscribe to any services of airtel and there is no reason

for which my balance could have been deducted. i faced a lot of

inconvinience and could not make important phone calls which has costed me

dearly.

4. i am continuously trying to contact your customer care however they

are of no help and claim that your servers are down. pathetic services is

the word used for airtel services. i wont ever use airtel again and wont

even suggest anyone to use airtel

5. i request you to kindly resolve my issue at the earliest

6. the fraudelent cutting of talk time must be stopped to avoid

in-convinience to customers.

Major Deepak joshi

INDIAN ARMY

09755586745

Company: Airtel
Country: India

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