Airtel
Friendz Chat

Dear Sir/Mam,

I recieved a message from Airtel about friendz chat. I decided to know more about that, so I called a number '5432160' which was given by airtel.

When I called that number they provided two option: Option '1' to know more about friendz chat and Option '2' to log in.

I pressed the option '1' and i hired a recorded voice. After 80 seconds I disconnected the call.

After three hours I got a message from Airtel indicating that I have subscribed for friendz chat also they have deducted Rs 30/- from my account.

Without any proper guidance and without any confirmation from me, they have cheated me.

Dont know for how many of customers they did this.

When I called customer care, I did not get satisfactory answer. Now what should I do?

Regards

Kavi Arasu

Company: Airtel
Country: India

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