Airtel
Wrong Bill - 9810127741

I was in Thailand from 12th Oct'08 to 16th Oct'08. Before leaving I checked up with Airtel customer service on phone and was informed that incoming calls will be charged about Rs.20 per minute and outgoing calls would be charged @ Rs.30 to 35 per minute on International Roaming. I was shocked while going thru the bill that outgoing calls were charged Rs.95 per minute and Incoming Rs.64 per minute. Even VAS SMS was charged @ Rs.4.40 per SMS. This was totally against what was informed and not as per the staus of company like Airtel.

I had made no. of complaints thru mail and on their site also. I had spoken to their customer service nos also but nothing has been done so far and my phone in blocked for outgoing charges.

Company: Airtel
Country: India

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