Airtel
Alance

Have been getting messages on my Airtel number 9910692149 from a GPRS/WAP based internet site called http://m.igfun.com from number 64611010.

They are charging Rs 10/- per day from my account on pretext of providing me text based service on airtel WAP. I never subscribed to any of these services (atleast not intentionally for sure).

I called airtel customer care, one of their executives told me that the service will be deactivated if you reply to the sms writing "unsub" and sending it to 64611010. The message to this number always fails and I am again being charged.

I called the airtel again and then their executive (Mr. Bhupinder) tells me that airtel will deactivate these services within 24 hrs. He also gave me a reference number 841276592. The service is still not deactivated.

I would request you to kindly intervene and get my issues addressed either by http://m.igfun.com or by Airtel.

Thanks and Regards

Company: Airtel
Country: India

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