Airtel
Billing - Unauthorized charges

I had availed missed call services a few months ago. I was getting such alerts in the beginning but after a while it stopped. I sms to discontinue this service so i am not charged for the services i am not getting. however, i was kept charging. This month, i again sent sms to discontinue this service and got the sms that it will be discontinued. However, i got an sms a few days back that the service is renewed for this month and i will be charged for this service. I donot understand what is happening. The amount is small (Rs 15 per month) so i never bothered but now i feel cheated as despite of sending sms i am being charged for a service that i have not been getting.

Company: Airtel
Country: India

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