Airtel
Post paid monile bill in VAS

Espected sir/madam

I am RAMESH BABU K R my mobile number is 9845543328 from

june.till this date their is no bill payment due.sincerely i am paying due amount.now i am in 449 plan & 5 paise local sms pack for this every time i am paying Rs.29/.

bill date of 05/12 to 04/01, in this bill 1595 messages shows but actually i send 906 30 total 936 messages. i am sending messages from separate software i have a recorded proof.

if it is 1595 messages also, plan it self says first 200 messages are free, then 1395 messages, at the rate of 5paise it is Rs.69.75/paise.but in this bill Rs.874.50/paise.for this i contacted airtel call centre, from their i got replay, that is "December 31 & 1 January we are charging normal rates" this messages i am not knew ever, they never informed me ever, if this condition is their in this package their is no use for me.for this cheating i am paying Rs.748.36/paise more.kindly rectify this problem, & stop this day robbery.

copy to:- 1) airtel

2) TRAI

3) consumer forum

Company: Airtel
Country: India

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