Airtel
AW-Offer (Airtel)

Miscellaneous

Sir,

I have received one sms through you AW-Offer (Airtel) on date 8-1-09 in my cell No. 9897638843. In this sms you have written “50 local Airtel minutes MUFT recharge per aap ke liye. Call daren 40p A2A. 60p A2M. 50 Airtel minutes recharge ke 48 hrs baad milege. Val 30 din”. Same time I have recharge Rs. 69.

When I called local Airtel number after 48 hrs then an amount was deducted from my previous amount. In this connection when I contacted to the Costumer care he told me that this facility is only from 11PM to 6AM. I would like to inform you that after 11 pm I never use my phone. It is regretted that you have not mentioned this condition in your sms. When I again contacted in second time to the costumer care, he told me that after some time 50 rupees will be transferred in my account. But one again regretted to inform you that no money has been transferred in my account so far

You are requested to please transfer an amount of Rs 50/- in my account at the earliest otherwise I will be impressed to take the help of consumer court.


Company: Airtel
Country: India
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