Airtel
Change of plan automatically without any information or prior notice

I had recharged for my validity for Rs 501 which gives 5 month validity and Rs 495 talktime..my validity got extended to 5 months. but after 2 days i found that my plan changed to a life time one with 1Re/ min or per msg... which actually were 50 paise/min on airtel to airtel and 1Re to others (during daytime).and 25 paise/msg to any mobile and 10paise/min airtel to airtel & 50 paise/min to any other (between 11pm to 7 am).

i have made the complaint to the customer support on 09.01.09 but they always give asurance to resolve the prblem and ask to wait for 48 hrs every time i ask for help..and it has been 12 days since then..but no action have been taken by them.

now i want my connection to turn back to normal..as i can not change this No..as i am using this for all my business purposes..i want a strict action against them..since this has been a mental harrasment to me and i have lost my money and time due to this..

Company: Airtel
Country: India

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