Airtel
Pre-Paid Recharge amt not updated

I recharged my airtel pre-paid number on the 6th of Feb through HDFC net banking. The money which is INR 500 was instantly debited. However the balance has still not been transfered to my mobile account. I am forced to charge my phone with additional amount just to ensure my normal and business dealings are not disrupted.

I have called the customer care and launched 2-3 complaints. I have been only given false promises and a few deadlines. Nothing has been done since the last 4 days.

I don't know it what terms should I describe thekind of service AIRTEL is providing. Iam at a loss of words. It is hoghly disgraceful and disheartening. I have not even received a courtesy call till date let alone anything being done to resolve the issue.

They take their consumers for granted however not anymore can things be taken lying down.

If nothing is being done, I will not be deterred to approach the consumer court. It is our money and time which is being squandered with, we pay for these services we better be given the due worth of it.

The latest complaint number that has been given to me is-0309107919

Company: Airtel
Country: India

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